COMPLAINTS AND FEEDBACK

We value the perspective and input you and we know what works and what doesn’t.

All feedback provided is welcomed as it allows Dynamic Care Services an opportunity to review services and improve services.

Dynamic Care Services, understand that it can be difficult to provide feedback or complaints.  You encourage that you speak to someone your trust so they can advocate on her behalf.

All complaints within five working days of complaint received. For complex complaints, we will endeavour to complete the process within 28 days.

You can provide Complaints and Feedback by contact:  03 9402 1443 or info@dynamiccareservices.org or

 

 

If you are not happy with the outcome of your feedback or the way, we handled your feedback you can phone:

  • NDIS Quality and Safeguards Commission: 1800 035 544
  • The Disability Services Commissioner: 1800 677 342
  • Office of the Public Advocate: 1300 309 337
  • Aged Care Complaint Resolution Scheme: 1800 550 552
  • Elder Right Advocacy: 1800 700 600
  • Health Complaints Commissioner: 1300 582 113
  • Victorian Equal Opportunity & Human Rights Commission: 1300 292 153
  • Victorian Ombudsman: 03 9613 6222
  • Victorian Disability Worker Commission: 1800 497 132
  • Human Rights Commission: 1300 656 419